About Crown Botswana

Largest privately owned Records Management company in the world

Over 200 offices in 50 countries.

Benefits:

• Huge amount of experience
• Industry Experts available worldwide
• One Philosophy - One Culture

Advanced IT systems

All offices linked to the internet and have up to date information.

Benefits:

• Real time information for RMS clients on all aspects of the business
• Understanding of client policies among all Crown offices for effective decision-making and policy compliance worldwide

State-of-the-Art Security

Operationally focused account management

We firmly believe that Account Management is about building the relationship between Crown and the client through regular dialogue, meetings, and customer work-groups. The major difference about Crown is that we do not believe that Account Management should be all about selling it should focus in delivering the right service and controlling how we deliver services to the client. Therefore, our Account Managers are not 'salespeople' they are Operationally focussed professionals who have responsibility for delivering good quality services to the client.

Benefits:

• Single point of contact
• Account Managers are able to influence operational efficiency
• More concerned with delivering the most appropriate service at the highest standard
• Not incentivised to ’sell’ the latest gadget
• Performance driven experts

RS-SQL

Advanced IT system for managing company records, whether paper, or electronic media; whether boxed, individual files, or even single sheets of paper.

Benefits:

• Provides full inventories of information stored/managed
• Offers flexible account structures to meet the internal charging needs of clients
• Uses barcode technology for track and trace
• Automated Destruction Review programs
• Enables a standard operational procedure across multiple sites either in one country or across whole continents