Welcome to The Global Record, an online newsletter from Crown Records Management.
In this Issue
View from the Board: No Place to Hide
When I first became involved in the offsite "File Storage" industry sector over 20 years ago, it was a simple business, primarily driven by the economics of releasing expensive city office space for more important use.
My, how things have changed! Not just in terms of the variety and complexity of the services that comprise "Information Management" today, but the geographic reach of the need to "get it right."
In this edition, you will read about a recent project in Botswana, driven by the client’s need to comply with current legislation and audit. Crown is also having a conversation with a major West African government who admit their official records are a mess. The fact that this is acknowledged, and a solution being sought, is yet another indication that there is no place to hide in the globalisation and accountability of information.
Likewise, RM professionals are being challenged to constantly upgrade the storage environment with better facilities, equipment, security and recovery programs. Health & safety implementation is a cornerstone in constantly improving the working environment, and embedded within the quality process. No place to hide. You will glean from our UK example that Crown is committed to this philosophy too.
At Crown, we listen to our customers, offer a personal service and would love to receive your feedback on this publication. Tell us what you like to read about, and our worldwide team will deliver. Please email our Editor at ddaplas@crownworldwide.com.
If you need further information about our services, our worldwide footprint or the cost/benefit of your data storage strategy, please contact us here.
David Muir
Chief Executive Officer
Crown Worldwide
Europe/Middle East/Africa
CASE STUDY: Healthcare
Crown Records Management recently published a Case Study to help support the healthcare industry. Below is a synopsis of a problem identified by a healthcare company and Crown’s solution. Read more
Industry Expert:
One-on-One with Edward Jelliss
Edward Jelliss is the Health & Safety Manager for Crown Records Management in the United Kingdom & Ireland, based in Fareham, southeast England. He is a member of the International Institute of Risk and Safety Managers (MIIRSM) and a graduate of the Institute of Safety and Health (IOSH). Read more
Records Management Fundamentals: Part II
Part I of this article discussed methods for identifying business information via internal office surveys and creating an inventory file. After this method has been performed and the records have been identified thoroughly, they will need to be assigned a retention period. Read more
Back to Nature
As a way to escape from the "hustle and bustle" of city life in Hong Kong, the team at Crown Records Management decided to host a Gei Wai Shrimp Harvesting Program at the Mai Po Nature Reserve. The Crown team, along with a group of clients and friends, enjoyed a day outside and took some time to get "back to nature." Read more
Global Experience Meets Local Capabilities
Crown Worldwide opened its first facility in Botswana in 2000. In the spring of 2007, the team was approached by an international financial institution, requesting that Crown participate in a tender process to do their offsite management of records and information. Within seven months Crown was up and running and providing a full spectrum of records management services for their new client. Read more
Paper and Electronic Records Stand Side by Side
Christine Ardern is a records and information management consultant with over 30 years experience in developing and implementing archives and records management programs. She has worked in both the private and public sectors to help them develop and implement archives, records and information management programs and technologies. Read more