Issue 2 2008 > New Web Site Supports Clients and Prospects in 37 Countries
New Web Site Supports Clients and Prospects in 37 Countries
Crown Records Management’s new Web site combines Crown’s global expertise with its regional capabilities and its local Management Centers. Thirty-seven country-specific Web pages, in eight languages, provide information about Crown’s Management Centers around the world and include details on security features, storage capacity and local staff.
The new Customer Center provides Crown’s clients with a variety of ways to request retrievals of their records in storage and access information about their records 24 hours a day, 7 days a week. Clients can view the number of records in storage, where their records are in their retention cycle and which records have been retrieved. They can also access invoices in various languages and formats.
David Muir, CEO, Crown Worldwide, EMEA, noted, “In a fast-paced, detail-oriented industry like ours, we must be innovative and stay ahead of our clients’ expectations. This exciting new site is not just a Web brochure, but a real working tool in the hands of practitioners of information management. Crown professionals will be pleased to give a live demonstration to interested parties upon request.”
The Knowledge Center features case studies which provide information on companies that have solved specific records management problems such as dealing with documents internally, managing a growing number of files, consolidating storage areas across multiple locations and managing staff resources.
It also features information sheets on a range of topics such as Retention Planning, and Destruction and Shredding, as well as biographies of Crown’s global team of subject matter experts who specialize in records management topics ranging from health and safety to digital imaging and risk management.
Please visit our Web site at www.crownrms.com.