Quality reaches new parts of the Crown Records Management world

And the winners of Crown's third quarter quality awards are ...

In total, Crown Records Management has over 170 branches in over 40 countries. It's important for our customers to know that we set high standards for ourselves, across the globe. Measuring our results quarterly using Crown's QUEST criteria helps us identify areas working well, or that may need some attention.

Crown's quality program is the best in the industry as it allows us to accurately assess our performance against a number of different quality criteria. Every branch aims for 100% customer satisfaction, so using QUEST is a major strength, and differentiates us from our competitors.

We are pleased to announce the top performers of the Total QUEST Quality Score (TQQS) for the third quarter of 2013, are as follows:

  • Bangalore, India
  • Mumbai, India
  • Swindon, UK
  • Hamilton, New Zealand
  • Tauranga, New Zealand
  • Bahrain

Congratulations to the winners!