Angela started her career with Crown Records Management in 2004 and has held various roles within the industry in Operations, Customer Services and Account Management support. Angela now provides system and account administration support for the EMEA region, taking care of client data management programs, bespoke RMweb customization and invoicing.

1. How long have you worked in the records management industry?

I have worked in the industry for about 16 years at 4 different records management companies.

2. What is most important about off-site storage?

I think one of the most important issues about off-site storage is security. Whether it be physical paper being stored in the warehouse or digital information stored on the cloud. Customers need to be confident there information is secure.

3. Will there be a need for records/archiving in the future?

Yes I think there will always be a need to keep records. But it is moving away from hard copy to digital copies.