Document Storage

Secure & Compliant Business Document Storage Service

Free up your office space. Protect your records. Stay compliant.


Crown Information Management Malaysia offers professional off-site document storage solutions designed to help businesses manage physical records securely, efficiently, and cost-effectively. Whether you're a multinational or SME, our services are tailored to meet your compliance, audit, and operational needs.

Ensure your business records stay protected with Crown’s secure storage solutions.

Order online our high-quality document boxes, designed for durability and protection. And now, enjoy complimentary delivery within Klang Valley. A smarter way to keep your business documents organised and safe.

Our Tailored Records Management Services

 

Nationwide Coverage

Store your documents in our secure facilities located across Malaysia:

  • Shah Alam (Subang Hi-Tech Industrial Park)
  • Penang
  • Iskandar, Johor
  • Enstek, Negeri Sembilan
  • Kota Kinabalu, Sabah
  • Kuching, Sarawak

Advanced Security & Environmental Controls

Our facilities are equipped with:

  • 24/7 CCTV surveillance & patrolling guards
  • Access control systems
  • Fire suppression (FM200 & sprinklers)
  • Climate-controlled vaults
  • Secure loading bays

Barcode-enabled Tracking & Inventory Management

Every document storage box is barcoded and tracked via our Astra platform, giving you:

  • Instant access to any item
  • Full audit trail from deposit to disposal
  • Real-time inventory visibility

Space Optimisation & Cost Efficiency

Off-site storage frees up valuable office space, allowing you to repurpose it for revenue-generating activities.

Data Privacy Compliance

Full PDPA & ISO-certified procedures. Our processes ensure that:

  • Sensitive information is handled, stored, and accessed in a secure and compliant manner
  • Supporting your internal governance and audit requirements.

Documents Destruction & Disposal

When it’s time to destroy records, we ensure they are disposed of securely. We offer:

  • Scheduled or on-demand destruction
  • Secure chain-of-custody from pickup to disposal
  • Shredding and pulping processes that render documents irrecoverable
  • Certificates of destruction for audit & compliance purposes

Seamless Retrieval & Reporting

Access and manage your records effortlessly through Astra, our centralised hub:

  • Instant Retrievals – Request physical or digital documents with just a few clicks.
  • Storage History Tracking – View detailed logs of document movements and access.
  • Analytics & Reporting – Generate reports to analyse usage patterns and optimise retention.
  • Audit Support – Maintain a clear audit trail for compliance and governance.
  • Secure Interface – All actions are performed within a protected, user-friendly dashboard.

Industries We Serve

  • Financial Services

    Secure storage for client records, contracts and financial statement

  • Legal & Compliance

    Archiving contracts, case files & confidential documents

  • Healthcare & Pharma

    Compliant storage for medical records & sensitive data

  • Government & Public Sector

    Secure storage for administrative records, policy documents, ensuring compliance and supporting transparency and accountability

  • Manufacturing & Logistics

    Storing SOPs, production logs & technical documentation

  • Education & Research

    Archiving student records, research papers, and institutional documentation with secure access controls and long-term preservation for academic integrity and continuity

Crown has managed over 45 million cartons of business records globally for over 50 years.



 

 

Crown operates facilities across Malaysia to support your business.



Map of Crown’s document storage locations in Malaysia

“Stay organised, compliant, and save your space.”