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Contact Us

Document Storage Solutions

Compliant Document Storage Services for Indonesian Companies

Free up valuable office space and protect your business-critical records with Crown’s secure offsite document storage services in Indonesia. Crown Information Management provides a reliable solution to store your documents offsite in secure, climate-controlled facilities. Whether you need short-term storage or long-term archiving, we ensure your information remains protected and easy to retrieve.

Our Tailored Records Management Services

 

Nationwide Coverage

Store your documents in our secure facilities located across Indonesia:

  • Jakarta (Cikande)
  • Surabaya
  • Balikpapan
  • Bali
  • Medan

Advanced Security & Environmental Controls

Our facilities are equipped with:

  • 24/7 CCTV surveillance & patrolling guards
  • Access control systems
  • Fire suppression (FM200 & sprinklers)
  • Climate-controlled vaults
  • Secure loading bays

Barcode-enabled Tracking & Inventory Management

Every document storage box is barcoded and tracked via our Astra platform, giving you:

  • Instant access to any item
  • Full audit trail from deposit to disposal
  • Real-time inventory visibility

Space Optimization & Cost Efficiency

Off-site storage frees up valuable office space, allowing you to repurpose it for revenue-generating activities.

Data Privacy Compliance

Full PDPA & ISO-certified procedures. Our processes ensure that:

  • Sensitive information is handled, stored, and accessed in a secure and compliant manner
  • Supporting your internal governance and audit requirements.

Documents Destruction & Disposal

When it’s time to destroy records, we ensure they are disposed of securely. We offer:

  • Scheduled or on-demand destruction
  • Secure chain-of-custody from pickup to disposal
  • Shredding and pulping processes that render documents irrecoverable
  • Certificates of destruction for audit & compliance purposes

Seamless Retrieval & Reporting

Access and manage your records effortlessly through Astra, our centralized hub:

  • Instant Retrievals – Request physical or digital documents with just a few clicks.
  • Storage History Tracking – View detailed logs of document movements and access.
  • Analytics & Reporting – Generate reports to analyze usage patterns and optimize retention.
  • Audit Support – Maintain a clear audit trail for compliance and governance.
  • Secure Interface – All actions are performed within a protected, user-friendly dashboard.

Let’s Get Started

 

how it works

Industries We Serve

  • Financial Services

    Secure storage for client records, contracts and financial statement

  • Legal & Compliance

    Archiving contracts, case files & confidential documents

  • Healthcare & Pharma

    Compliant storage for medical records & sensitive data

  • Government & Public Sector

    Secure storage for administrative records, policy documents, ensuring compliance and supporting transparency and accountability

  • Manufacturing & Logistics

    Storing SOPs, production logs & technical documentation

  • Education & Research

    Archiving student records, research papers, and institutional documentation with secure access controls and long-term preservation for academic integrity and continuity

FAQs

You can store any business-critical hardcopy records, including legal files, financial statements, HR documents, and medical records.
Yes. We follow local laws and international best practices for records management, ensuring full compliance and audit readiness.
Our facilities feature 24/7 CCTV surveillance, restricted access, fire protection systems, and disaster recovery protocols.
You can request retrieval through Astra – an AI-enabled platform, and we offer same-day or next-day delivery options depending on your location.
Yes. Our unique Astra platform provides real-time visibility, allowing you to monitor inventory and request services easily.
Yes. When documents reach the end of their retention period, we provide secure shredding and certified destruction services.
Pricing depends on volume, duration, and service level. Contact us for a customized quote.
Absolutely. We handle secure transportation for both collection and retrieval.

Crown has managed over 45 million cartons of business records globally for more than 60 years

 

 

Crown operate facilities across Indonesia to support your business.

Map of Crown’s document storage locations in Indonesia

“Ready to Secure Your Documents?
Stay organized, compliant, and save your space.”
Schedule a Consultation