Healthcare Document Management Solutions | Crown Information Management Singapore

What Healthcare Providers Need Most

Healthcare organisations today must balance quality patient care with strict data-handling obligations. Efficient records management is now essential for compliance, cost control, and patient trust.

Patient safety and data accuracy – Quick, secure access to complete medical histories improves treatment decisions.
Privacy and compliance – Protect patient information under MOH and PDPA.
Efficiency and accessibility – Enable authorised staff to retrieve records instantly, even across locations.
Digital transformation – Move from paper files to searchable, digital archives for operational efficiency.
Sustainability – Reduce paper usage and storage footprint while maintaining audit-ready traceability.

How Crown Supports Healthcare Compliance

We help hospitals, clinics, and healthcare networks manage patient information with a full suite of secure, compliant, and scalable solutions.

Secure Medical Record Storage

Store sensitive patient records offsite in MOH and HIPAA-compliant facilities. Our climate-controlled vaults safeguard both physical and electronic files with 24/7 surveillance, biometric access, and encrypted data systems.

Fast, Authorised File Retrieval

Retrieve records instantly when needed - from historical patient charts to lab results or insurance forms. Our document indexing and imaging systems ensure accurate, quick access for authorised medical staff, improving patient care and administrative response times.

Digitisation & Imaging of Patient Files

Convert years of physical files into searchable digital documents. Through document scanning and imaging, we tag and categorise records for easy lookup, audit tracking, and integration with hospital management systems.

Data Privacy & Confidentiality

Protect sensitive information from unauthorised access with tamper-proof storage, access control, and detailed audit trails. Our data handling complies with MOH, PDPA, and HIPAA standards, ensuring that confidentiality is never compromised.

Retention Policy Management

We help set up clear retention schedules for patient records, ensuring compliance with MOH retention requirements and internal governance policies. No more uncertainty about what to keep or when to securely dispose of outdated data.

Certified Destruction of Outdated Records

When medical files reach the end of their retention period, we provide secure and verifiable destruction.
Whether paper, film, or digital, we issue a Certificate of Destruction for complete audit assurance.

Why Healthcare Organisations Choose Crown

Healthcare data is among the most sensitive information any organisation handles. At Crown Information Management, we understand that compliance and confidentiality are non-negotiable. Our proven experience in supporting hospitals, clinics, and research institutions across the world ensures every record – physical or digital – is managed with precision, accountability, and trust.

Experience working with hospitals, clinics, insurers, and research facilities across Asia.
End-to-end solutions: Document Management, Digital Transformation, and Secure Destruction.
Strict compliance with MOH, PDPA, HIPAA, and ISO 27001 standards.
Secure offsite facilities with biometric access and environmental protection.
Supported by the global Crown Worldwide Group for consistent service quality and reliability.