Secure Document Storage Solutions

Secure, Compliant Document Storage Simplified

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crown document storage solution

Leading off-site storage and management, across the world

Store your documents off‑site confidently. Our secure, fully-owned facilities keep your hardcopy records secure, free up office space, and gives you fast, reliable access whenever you need them.

More than just boxes

We protect your intellectual property and client data in facilities engineered to withstand all risks and prevent unauthorised access.

Maximum security

VESDA fire suppression, intruder detection, and strict access controls keep your documents safer than they would be anywhere else.

Instant accessibility

Need a file quickly? Our Scan‑on‑Demand service finds the physical record, scans it, and delivers a secure digital copy to you within hours.

Full compliance audits

Every movement is tracked via barcode, giving you a full chain of custody for GDPR, HIPAA, and legal audits through our Astra online portal.

Working across all industries

Legal

Protect your firm’s critical records with secure, compliant legal‑grade storage. We maintain a strict, auditable chain of custody for case files, deeds and wills, ensuring confidentiality and fast retrieval whenever you need it.
Healthcare

Protect sensitive patient data and free clinical space. Our facilities meet HIPAA, GDPR, and medical‑records standards, managing everything from active files to long‑term storage and certified secure destruction so you avoid privacy risks.
Financial services

Stay audit‑ready with precision‑indexed storage for financial institutions. We support banks, insurers, and accounting firms with compliant retention of tax records, loan files, and transaction logs, all retrievable instantly for regulatory review.
Government & Public Sector We support local and national government bodies with secure, compliant records management. Our specially trained, fully vetted staff handle sensitive public records, and our facilities offer a cost‑effective alternative to on‑site archiving for planning files, personnel documents, and more.

Enterprise‑grade document storage that protects essential records and ensures full regulatory compliance.

Paper records pile up fast, and keeping them compliant is even harder. We provide a reliable, secure storage service that protects your information, reduces costs and space, and delivers document retrieval on demand.

How our document storage service works

We work around the "record lifecycle" concept

1. Collection & barcoding We collect your boxes, apply unique barcodes, and index them into our system for total tracking.
2. Secure storage

Archives are placed in our climate-controlled, humidity-monitored and secure record centers.
3. Easy retrieval

Request files via our smart-search enabled Astra web portal. Choose physical delivery or digital scan-on-demand.
4. Certified destruction When retention periods expire, we securely shred documents and provide you with a legally binding certificate.

Crown has managed over 45 million cartons of business records globally for over 50 years.

 

Managing documents in-house is often far more expensive than most businesses realise, once you factor in the cost of office space, administration time, and security risks.

Outsourcing saves costs and removes compliance headaches.

Benefits of Using Off‑Site Document Storage

  • Save valuable office space
  • Reduce storage and operating costs
  • Protect documents from damage and loss
  • Enhance physical security and compliance
  • Improve organisation and retrieval speed
  • Minimise staff time spent on storage tasks
  • Ensure secure disposal and retention control

Paper records are essential, but digitisation can save time and money

Paper records are here to stay. Our proven expertise in document storage and retrieval helps organisations achieve the right balance between access and security.

We understand that physical hard copies are often mandatory for legal and compliance reasons. However, modern efficiency demands digital access.

Here's how we bridge the gap: Store your physical archives securely with us, and use our High-Speed Scanning Services to transition to a digital workflow at your own pace.

Bulk backfile conversion
Digitise entire archives to clear office space and enable remote working teams.

OCR & Smart search
We make your scanned documents fully text-searchable, so you never lose a file again.

Questions? Answered

Yes. We use our own fleet of vehicles and vetted drivers. We maintain a strict chain of custody from the moment we collect your boxes until they are securely placed in our facility.
We utilise a clear barcoding system. You can view your inventory, box descriptions, and retention schedules 24/7 through our Astra web portal.
Absolutely. We help you assign retention schedules to your boxes upon intake. When records reach their legal expiry date, we notify you for authorisation before performing secure, certified destruction, ensuring you don't pay to store expired files.
Only authorised personnels have access to documents stored with us. Our document storage solution ensures strict access controls, CCTV monitoring and transparent records to guarantee information safety.