DISCOVER HOW OUR BUSINESS PROCESS REVIEW CONSULTANTS CAN INNOVATE AND IMPROVE YOUR BUSINESS
Optimising and innovating your business
Our Business Process Review analyses every step of your current workflows, existing systems, compliance requirements, business needs and how to adapt these for a digital environment. We take time to highlight strength and opportunity areas, delivering a clear business case for enhancement and added value.
- Develop a clear business case for digital transformation within your business
- Identify clear cost savings, increased productivity and ROI within your business
- Efficiently identify a 360 degree view of your business and areas to drive efficiencies and cost savings
20,000+ Clients worldwide trust us to deliver a first class customer service
THE OUTCOME OF A DETAILED BUSINESS PROCESS REVIEW
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1. Efficiency
Enjoy more efficient and effective working possibilities.
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2. Opportunities
Integrate with existing technology and enjoy better global visibility via dashboards.
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3. Compliance
Ensured compliance with external and industry-specific regulations including GDPR.
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4. Cost benefits
A reduction and optimisation of processing costs
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Learn more about the outcomes and benefits of our Business Process Review report by downloading our guide.Download Guide
A DEEPER DIVE: INTO OUR BUSINESS PROCESS REVIEW MODEL
We grow with you
At Crown, we blend industry best practices and innovative models to identify enhancement opportunities that bring measurable results. With offices in 174 locations, we work and grow alongside our partners in the financial services, healthcare, legal, manufacturing and pharmaceutical industries as well as many public sector organisations.
UK Police, a success story
Learn how we built a digital strategy for a UK Police force reducing telephone queries by 90% as well as offering heightened efficiency and better support for their 15,000+ employees.
Six key steps to the business process review
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1. INFORMATION GATHERING
Investigate your current processes and any areas where problems seem to be occurring. Working closely with your teams with limited disruption to the working day.
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2. DEFINE BUSINESS OBJECTIVES
Identify stakeholders involved and ensure that they are fully briefed. Work with the stakeholders to scope and define your organisation’s business objectives.
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3. MAP CURRENT PROCESSES
Analyse all findings and evaluate options open to you to improve the current processes and workflows. These findings will be verified, and the outcomes reported with cost-benefit analysis and scope against each finding.
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4. MAP FUTURE PROCESSES
All findings will be mapped and presented with recommendations for future processes and identify areas where your organisation can benefit and enjoy cost savings.
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5. PROPOSE A SOLUTION
Findings made in the Business Process Review are presented in a report format showing all the recommendations outlining where the changes are and the savings that can be made. This report is in a format that can be used as a Business Case for change.
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6. IMPLEMENTATION AND ON GOING SUPPORT
Once the report has been issued, our team will help you go through the findings and scope the changes approved and then will work closely with you to implement and provide ongoing support.
Our Industry Recognitions: Certifications & Accreditations
How does a Business Process Review make life simpler for our clients?
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360° view
Gain a seamless, direct and easy-to-access 360-degree view of your business.
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Simplification
Use current state information to inform your company’s future state with the Business Process Review report.
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Cost savings
Identify wasted efforts and streamline your processes by easily integrating your existing technology.
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Efficiency
Achieve external regulatory compliance as well as increased performance and decreased issue handling.
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Employee satisfaction
Enjoy heightened employee and customer satisfaction, productivity, and flexible working.
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Reduced risk
Attain increased control, reduced risk, and compliance with external regulations including GDPR.
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Learn more about how a Business Process Review report is an efficient and affordable option to optimise your business.Download Guide
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