Crown Records Management are committed to building a more proactive and strategic approach to embedding more responsible and sustainable business practices into how we operate our business and innovate with our services.
In 2021, Crown UK & Ireland approved a sustainable business strategy to take a unified approach to sustainability. We have audited our existing approach to sustainability, and set up a taskforce to build on our existing strengths to develop further our progressive sustainability agenda, guided by our membership of Business in the Community .
The key areas which we are focused on building and developing include:
Our 2022 Sustainability Report demonstrates our achievements and ambitions for our 3-pillar strategy across the Crown Group. Download the report here:
Our climate and environment
Significantly reduce the impact of our operations and services and play our part in tackling climate change, in line with our net zero target
Our people and business
Supporting and empowering employees both within and beyond the workplace, enhancing the employee experience and creating a learning mindset that enables our business to innovate and succeed
Our partners and community
Collaborate to understand and meet the needs of our wider communities, and have a positive impact on society
A global movement as part of Crown Worldwide
Crown Records Management work closely with the other UK & Ireland brands on our sustainability agenda. We are also part of the global Crown Worldwide family, a fair and supportive employer with a strong commitment to equality, diversity and inclusion as well as staff wellbeing. As part of the Crown Worldwide Group, we are a signatory to the United Nations Global Compact (UNGC). We gain UN approval of our annual sustainability report and our chairman’s formal commitment to the UNGC’s ten principles, covering human rights, labour, environment and anti-corruption. We have set goals in each of these areas and publicly report on our progress annually.
Our climate and the environment
Net zero/ climate action
Crown UK & Ireland have set the ambitious target of net-zero for Scope 1 and 2 emissions by 2040 (relative to a 2019 baseline), with interim goals of a 45% reduction by 2025, and 65% reduction by 2030. These targets are in line with the Paris Agreement and keeping temperature increases to within 1.5 degrees Celsius.
We have made a commitment to switch to renewable energy across our entire estate and are investing in solar panels and energy reduction technologies across our estates.
We have invested in electric fleet, with more on order, and our Fleet strategy team are building our net zero transition strategy to compliment the work of our Carbon Reduction Team.
We are quantifying and setting robust targets for our scope 3 emissions in 2022.
Waste and resources
Our focus is on reducing waste wherever possible and ensuring that all other waste is recycled, in full compliance with all environment and waste legislation. In 2022 we are focusing on driving circular economy thinking even further across all our operations to achieve and embed even better outcomes across our service portfolio.
Our people and business
Health and wellbeing
We have robust policies in place covering all aspects of health, wellbeing and safety, at work and across all locations, and deliver and promote individual health and wellbeing initiatives.
All managers have mental health training to enable them to support good mental health in their teams and employees have access to an employee assistance programme to help them resolve personal issues.
In 2021, we established a comprehensive strategy for health and wellbeing, launching ‘Thrive’, our holistic health and wellbeing programme. As part of this, we deliver training sessions covering all pillars of wellbeing – physical health, financial health and mental health awareness.
We are fully accredited as an Investors in People (IiP) employer and are currently completing the mental health charity Mind’s Workplace Wellbeing Index to create a clear roadmap to accredit us as Investors in Wellbeing through IiP.
Equality, diversity and inclusion
We are committed to fostering a workplace with employment practices that are inclusive and fair, enabling our employees to develop their skills and reach their potential, and enabling us to attract, nurture and grow our diverse workforce.
We have a clear ED&I policy and strategy overseen by our ED&I steering group, as well as diversity networks and training courses. All our employees have personal and career development goals that address diversity and inclusion, and annually sign up to our Code of Conduct which includes a clear policy on bullying and harassment.
We involve all employees in strategy decisions by carrying out regular pulse surveys, the results of these are shared and help shape future developments.
Our partners and community
We are proud to be members of Business in the Community (BiTC), the long-established business-led membership organisation dedicated to responsible business. We proactively engage in their agenda to help guide our focus on supporting our communities and playing our role in building back better.
We make a big effort to have a positive impact in society, making our communities stronger as we grow. Our staff are all given two paid volunteer days off a year and encouraged to use them to volunteer at a charity close to their heart.
Crown also support many local and international charities throughout the year, raising funds and donating time. For example, in October each year we support breast cancer charities during Breast Cancer Awareness Month and in November, we support Movember – an international charity focussing on men’s health.
We aim to create a diverse supply chain notwithstanding the limited number of suppliers and service partners we have in the UK & Ireland. We consider the Social Value Act when engaging with suppliers, prioritising local organisations and SMEs.
As a signatory to the United Nations Global Compact (UNGC) we gain UN approval of our annual sustainability report and our chairman’s formal commitment to the UNGC’s ten principles, covering human rights, labour, environment and anti-corruption. We have set goals in each of these areas and publicly report on our progress annually.
Crown’s Global CSR Community
We are a fair and supportive employer with a strong commitment to equality, diversity and inclusion as well as staff wellbeing. As part of the Crown Worldwide Group, we are a signatory to the United Nations Global Compact (UNGC). We gain UN approval of our annual sustainability report and our chairman’s formal commitment to the UNGC’s ten principles, covering human rights, labour, environment and anti-corruption. We have set goals in each of these areas and publicly report on our progress annually.