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Contact Us

Astra

To use our online services please select one of the options below:

RM Order Users

RM Order will be available until December 31, 2025.
Login to RM Order

RMi Users

Access your online invoices, RMi platform here.
Login to RMi

Note: RM Order is being gradually phased out and will be fully retired by the end of 2025. Now is the best time to explore Astra – our smarter, faster, and more connected records platform.

Discover Astra

Work Made Easier with Astra

Crown Astra is the next-generation information management platform, built to replace RM Order with a seamless, user-friendly experience. Whether you’re managing physical records, digital files, or both, Astra helps you save time, stay in control, and make informed decisions. All from one platform.


Why Choose Astra

We built Astra to remove the everyday frustrations of managing records. Every feature is designed with you in mind:

 


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Everything in One Place

No more switching between systems. Astra brings your physical and digital records together in one simple view. You can find exactly what you need, the moment you need it.


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Real-Time Tracking

Always know where your records are. With Astra, you see live updates without waiting, chasing, or sending follow-up requests.


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Instant Digital Access

Need a file now but don’t want to wait for the hard copy? With Scan-on-Demand, Astra delivers a digitized version instantly giving you speed, security, and peace of mind.


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One Click, All Systems

Astra connects with your company’s SSO so you get seamless access. Further, Astra can connect you to other Crown systems like Vizio, DART, EffiDocX, or FAMS using SSO with no extra logins needed. No extra logins. No interruptions.


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Smarter Decisions with AI

Astra’s AI doesn’t just observe! It learns and understands. By analyzing your usage trends, it proactively surfaces smart suggestions to streamline your workflows, reduce manual effort, and guide you toward digitization and smarter record strategies. It’s like having a strategic advisor built into your dashboard. It’s not just automation. It’s transformation.


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Your Dashboard, Your Way

Stay on top of what matters with a clean, personalized dashboard showing your current orders, activity, and usage trends. No searching, no clutter.

RM Order is Retiring – Here’s What That Means

We know RM Order has served you well. But as your needs have evolved, so has our technology.

Astra is the natural upgrade:

  • Built for hybrid (physical + digital) workflows
  • Simple, modern, and efficient
  • Greater visibility, less effort

Astra Grows with You

Your business isn’t static, and Astra isn’t either. The platform continuously evolves with regular updates, shaped by your feedback. Whether your operations span departments or continents, Astra adapts to how you work.

 

Let’s Make the Move Simple

We understand that change can feel challenging. That’s why we’ve designed the switch from RM Order to Astra to be smooth, supported, and stress-free. From setup to training, our team will guide you every step of the way.

Start Your Journey! Contact Us.