Skip to content

Main Menu

Select a region and language
hero image

Workflow automation

Home > Services > Digital information management > Workflow automation

Efficiently digitising documents

Most organisations have large volumes of physical documents. Managing these documents when you’re working in a digital age however can be challenging.

This is where workflow automation comes in. This service allows you to quickly scan documents using Optical Character Recognition technology (OCR) to bring over the text and bring these physical documents into a digital realm that your staff are more familiar with. This enables you to manage these documents, their retention dates and their potential destruction far more easily than if they were purely in a physical format.

Organisations of all sizes and from all industries share a common opportunity: to automate their paper or email-based approval processes. It is common for departments to deal with a large volume of documents (unstructured data) from its generation, distribution, receipt and approvals, this data needs to be managed through a process to increase efficiency and flow.

Our digital workflow management solutions maximise the benefits of fast, efficient and precise document processing. Regardless of how documents are received (i.e. email, post, EDI, e-invoice), our solution captures, organises and delivers them, along with supporting content, to the appropriate individuals for review, approval and automated processing. Integrated with your organisation’s core ERP or business software, our workflow management system brings greater ROI and control.


  • Reduces process queuing and completion time.
  • Reduces costs.
  • Enhances decision-making processes.
  • Reduces the number of process stakeholders.
  • Eliminates human error.
  • Improve internal communication channels.
  • Increases task visibility and audit trail.
  • Promotes paperless and green practices.
Speech Icon

Speak to one of our experts

Contact us

Need to understand how a service could potentially help you, or simply get a quote based on your specific requirements? Contact one of our experts today.