About Us

Aligning with a new digital era

Integrated thinking

We take a broad view of information and workflows to deliver smarter, long-term solutions. Our expertise in governance, regulation, and security builds confidence, while our physical infrastructure supports seamless digital transitions - helping organisations manage complex data across formats, sources, and stages of transformation.

Collaborative working

We take time to understand your needs, challenge assumptions, and uncover the right solution. By staying with you throughout the journey, we support progress, prioritisation, and focus. Improvements often start from within - we help optimise what you already have, always putting your goals ahead of tech partnerships.

Focus on outcomes

We keep technology grounded in purpose - delivering practical, people-shaped systems that meet real goals. With a flexible, value-driven approach, we improve effectiveness beyond the brief. Success, for us, means lasting impact: making work better for your people, your business, and the customers you serve.

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We believe managing information should empower, not overwhelm. By combining human expertise with smart technology, we make information work for you, not the other way around. Whether you need to scan archives or identify areas of compliance risk, our entire company philosophy is built around jargon-free simplification.
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We form collaborative partnerships with our clients, enabling them to bridge the physical and digital information management divide and simplify the complex.
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Our consultancy services help organisations understand the value of simple, uncomplicated access to information. Whether it's in the cloud or in a box.

What makes us different?

As a privately held company, Crown is not driven by shareholder interest or stock market valuations. We’re in control of our long-term strategy, and our customers and employees are an inextricable part of who we are and what we do.

We don’t deliver off-the-shelf solutions. Every system, policy, and process we design is tailored to meet your specific challenges. From regulatory compliance to employee satisfaction, we help your organization achieve its goals by combining secure document storage with digital services. Our difference lies in our ability to make this all work for the people who rely on them.

Global reach, local impact

Since 1965, Crown Information Management has been simplifying work for businesses in over 50 countries. From relocating thousands of employees to storing millions of records, supporting world-renowned brands, and protecting fine wines, our expertise spans industries and continents. What ties it all together? A commitment to making lives and work simpler, wherever our clients need us.

01 The Crown Worldwide family

Crown Records Management is part of the Crown Worldwide Group, established in 1965 and headquartered in Hong Kong. Other divisions within the Group include Crown Relocations, Crown World Mobility, Crown Fine Art, Crown Workspace, Crown Logistics and Crown Wine Cellars.

02 Our Purpose

Our purpose sits at the heart of everything we do, all of our business units are shaped by a combined desire to make it simpler to live, work, and do business anywhere in the world.

03 State-of-the-art secure facilities

Our new generation of facilities set the highest standards in security, safety and work-flow efficiency. In over 50 countries, we provide secure document storage and retrieval of information in physical and electronic format, as well as digital imaging, media management and secure data destruction.

Our purpose sits at the heart of everything we do, all of our business units are shaped by a combined desire to make it simpler to live, work, and do business anywhere in the world.

Digital Solutions

Records Management

Secure Destruction

Aligning with a new digital era

Integrated thinking

Collaborative working

Focus on outcomes

What makes us different?