Digital Mailroom

Struggling with Mail Management?

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Struggling with mail management? Here’s a simpler way

Every day, businesses are overwhelmed by mail. Physical documents, invoices, contracts, and more. Managing it is slow, and inefficient. SmartMail digitizes and organizes incoming mail, ensuring faster access, greater security, and real-time visibility.

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Smartmail - Mail that cuts through complications

Automate

Automate the process of converting unstructured content into business-ready data so you can put insights to work in your line of business systems.

Analyse

Analyse data to provide actionable insights into your business processes and monitor critical applications.

Streamline

Streamline movement of “in good order” documents and support correction of “not in good order” documents with a single integration.

Extend

Extend your mailroom operations across the enterprise and beyond with a softwareas-a-service.

Key Metrics



key metrics in digital mailroom

Automatically classify paper mail and email correspondence

Digital mailroom automation, captures and validates incoming business mail in an organized manner. Track, review and gain insight into how well business processes are working from the first point of contact to the final business decision.

  • Artificial Intelligence can automatically classify incoming paper mail items and email correspondence.
  • Eliminate costs associated with manual capture of inbound mail and emails.
  • 99% accuracy of relevant metadata utilizing existing system data.
  • Create and all-in-one PDF of emails with content and attachments.
  • Records can be accessed anytime, anywhere, by multiple authorized users via our secure solution.

Transform your business with the power of a digital mailroom

How it works

Keeping it simple

  • 01 Mail rerouted We reroute your mail to our Virtual Mailroom Hub.
  • 02 Checked and sorted Mail is checked, sorted, and categorized according to your business rules.
  • 03 Scanned We prepare and scan mail into your preferred digital format.
  • 04 Data extracted Advanced capture tools extract essential data.
  • 05 Uploaded All mail is uploaded the same day to our secure portal.

“The organization of information actually creates new information.” 
- Richard Saul Wurman

Certifications & Accreditations



Questions? Answered

A digital mailroom solution, often referred to as DMR, is a system designed to automate the process of managing inbound mail. It digitises physical mail and streamlines workflow, allowing businesses to manage their correspondence more efficiently.
The digital mailroom benefits include increased efficiency, improved compliance, reduced operational costs, and enhanced document management. By automating the mail process, businesses can streamline workflows and ensure secure handling of critical business documents.
Mailroom automation facilitates invoice processing by digitising incoming invoices and using advanced OCR technology to capture key information. This allows for quicker routing in the accounts payable workflow and reduces the chances of errors.
Yes, a digital mailroom service can significantly enhance compliance by ensuring that all inbound mail is securely digitised and stored. This facilitates easier audits and retrieval of documents while maintaining adherence to regulatory requirements.
A digital mailroom can process various types of documents, including invoices, contracts, and other critical business correspondence. The solution employs intelligent document processing to classify and manage these documents effectively.
Workflow automation in a digital mailroom involves the systematic routing of digitised documents to the appropriate departments or personnel. This ensures that incoming mail is handled efficiently and that responses are timely, enhancing overall productivity.
Businesses can transition by evaluating their current mail management processes and implementing software solutions that digitise physical mail. Training staff on new workflows and utilising document scanning technology will facilitate a seamless transition to a digital mailroom.
Document scanning plays a crucial role in a digital mailroom as it converts physical mail into electronic formats. This enables quick access, retrieval, and archiving of documents while supporting automation and compliance efforts.