Central Know Your Customer Automation (CKYC2.0)

CKYC Managed Services for BFSI Institutions

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Crown helps banks, NBFCs and other financial institutions streamline CKYC processing, reduce errors and improve turnaround times.

CKYC requirements are becoming more demanding. Crown combines process expertise and digital capability to help you manage CKYC more efficiently and with less operational burden.

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Certifications & Accreditations





Certified to global standards for information security and records management.

Built to perform at scale

  • 40 million records. One solution.
  • Practical CKYC Solution for Better Control.
  • 99.99% accuracy
  • 4x faster processing

CKYC is more than an upload process

CKYC is a centralised KYC framework maintained by CERSAI. It requires institutions to search existing records, create new records where needed, and stay aligned with updates over time.

CKYC 2.0 has introduced tighter controls, including masked CKYC numbers and updated workflows around search and download.

Where BFSI teams often run into difficulty?

Manual processing, multiple handoffs and limited visibility can slow down onboarding and increase compliance risk.

Too much manual effort More handoffs mean slower processing.
Errors and rework Poor image quality or incorrect data can delay submission.
Limited visibility Reporting gaps make exceptions harder to manage.
Scaling pressure Legacy processes struggle when volumes increase.

A practical approach to CKYC automation

Crown helps simplify the full process - from scanning and validation through to upload, reporting and audit support. The service supports onboarding, secure data transactions, audit trail and reporting to help reduce turnaround times, errors and risk.

Faster processing

- Streamlined workflows
- Reduced backlogs



Greater accuracy

- Multi-layer validation before submission.
- Alignment with CERSAI guidelines.



Better visibility

- Real-time dashboard views.
- Status tracking across stages.



Scalable operations

- Handling high volumes during peak onboarding periods.
- Multi-location processing.



Integration with core systems and CERSAI

- Be in sync with CKYC 2.0 and technology updates.
- Timely updates on regulatory changes.


How the process works

1. Scan

- forms and supporting documents are digitised securely.

2. Filter and de-duplicate

- customer IDs are checked against existing records.

3. Auto-identify and crop

- images are prepared to the required specifications.

4. Data entry and quality checks

- records are processed and reviewed before submission.

5. Approve and upload

- files are digitally signed and uploaded securely.

6. Download reports

- reporting supports visibility and audit trail.

Designed to support compliance with less complexity

CKYC sits at the intersection of customer onboarding, process control and regulatory accountability. Crown helps institutions manage that work with secure handling, reporting and better operational visibility.

  • Support for search, generation and reporting workflows.
  • Secure file transfer and audit-friendly reporting.
  • Integration with CERSAI and internal systems.

Make CKYC less complicated

Crown helps simplify processing, improve visibility and support compliance with a service designed around the realities of financial operations.

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FAQs

CKYC automation helps improve turnaround times, reduce manual effort, increase accuracy and lower operational risk.
It is designed for regulated financial institutions such as banks, NBFCs, insurance companies, mutual funds, brokers and other financial services organisations that need to manage CKYC efficiently and at scale.
By reducing manual steps and improving processing speed, CKYC automation supports faster and more efficient onboarding.
Yes. The solution can work with core banking or loan management systems as well as CERSAI workflows.
It supports more accurate processing, secure handling of files, and reporting that improves visibility and audit readiness.
CKYC 2.0 introduces updated requirements such as masked CKYC numbers and tighter controls around record search, download and handling.
Yes. The solution is designed to scale for high-volume CKYC operations, and the current CIM page highlights 40 million records as a proof point.
It provides reporting and audit trail support, helping teams track processing and review outcomes more effectively.