Secure Document Storage Solutions

Secure, Compliant Document Storage Simplified

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Leading off-site storage and management, across the world

Store your documents off site confidently. Our fully owned, high security facilities keep your hardcopy records safe, free your office space, and give you fast, reliable access through Astra, our secure online portal.

More than just boxes

We protect your intellectual property and sensitive client data inside facilities engineered to withstand risk, backed by complete chain of custody tracking.

Maximum security

Facilities feature strict access controls, fire protection systems, 24/7 monitoring, and climate controlled vaults, ensuring your records are safer than they would be anywhere else.

Instant accessibility via Astra

Need a file quickly? Our Scan on Demand service locates, scans, and securely delivers a digital copy within hours.

Full compliance audits

Every movement of every file is tracked via a barcode — and RFID if opted — creating a verifiable digital chain of custody in Astra.

Working across all industries

Legal

Confidential, compliant legal grade storage for case files, deeds and wills — maintained with a full, auditable chain of custody.
Healthcare & Pharma Secure storage of patient data and research archives in climate managed environments, supporting healthcare compliance frameworks.
Financial Services

Audit ready record storage for loan files, KYC documents, tax archives and transaction files — all retrievable instantly for regulatory review.
Government & Public Sector Secure, compliant management of sensitive public records, personnel files, planning documents and governance archives.

Enterprise grade document storage that ensures compliance

Paper records pile up fast — and keeping them compliant is even harder. Our facilities and digitisation workflows ensure organisations stay secure, audit ready, and retrieval efficient from day one.

How our document storage service works

We work around the record lifecycle model, ensuring total visibility and auditability.

1. Collection & Barcoding We collect your cartons, assign unique barcodes, and index them into Astra for complete tracking.
2. Secure Storage

Records are placed in climate-controlled, access controlled record centres with round the clock security and fire protection systems.
3. Easy Retrieval

Request files through Astra:
Physical delivery
Scan on Demand — secure digital delivery within hours
4. Certified Destruction When retention periods expire, records are securely shredded and we issue a legally binding destruction certificate.

Barcoding + RFID: Advanced Traceability Options

We offer two levels of tracking:

  1. Standard: Barcode‑based Chain of Custody

Each carton is barcoded and managed through Astra, ensuring:

  • Accurate indexing
  • Real-time status visibility
  • Complete movement logs for audits

 

  1. Optional: RFID for Enhanced Control

For clients requiring advanced, precision tracking:

Digital custody chain for every file

RFID tagging creates a verifiable, defensible movement history essential for finance, insurance, and legal compliance.

Precision retrieval in high-security vaults

RFID proximity technology guides staff directly to a file’s exact shelf, dramatically reducing search time and human error.

SLA compliance for time‑critical documents

RFID reduces retrieval delays, helping organisations meet strict SLAs for sensitive records (e.g., closure documents).

Loss prevention & anomaly alerts

RFID instantly flags misplacements or unauthorized movement, providing additional peace of mind.

 


 

Crown has managed over 45 million cartons of business records globally for over 50 years.

 

Managing documents in-house is often far more expensive than most businesses realise, once you factor in the cost of office space, administration time, and security risks.

Outsourcing saves costs and removes compliance headaches.

Benefits of Using Off Site Document Storage

  • Save valuable office space
  • Reduce storage and operating costs
  • Protect documents from damage and loss
  • Enhance physical security and compliance
  • Improve organisation and retrieval speed
  • Minimise staff time spent on storage tasks
  • Ensure secure disposal and retention control

Physical records are essential — but digitisation accelerates work

Paper records are here to stay, especially in regulated industries. But digital access enables modern workflows.

Crown helps you bridge the gap:

Bulk backfile conversion
Digitise entire archives to reclaim space and unlock remote access.

OCR & Smart Search
Every scanned document becomes text searchable — eliminating lost files.

Questions? Answered

Yes. We use our own fleet of vehicles and vetted drivers. We maintain a strict chain of custody from the moment we collect your boxes until they are securely placed in our facility.
We utilise a clear barcoding system. You can view your inventory, box descriptions, and retention schedules 24/7 through our Astra web portal.
Absolutely. We help you assign retention schedules to your boxes upon intake. When records reach their legal expiry date, we notify you for authorisation before performing secure, certified destruction, ensuring you don't pay to store expired files.
Only authorised personnels have access to documents stored with us. Our document storage solution ensures strict access controls, CCTV monitoring and transparent records to guarantee information safety.