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Virtual mail room

digital mailroom service

Managing your mail, so you don’t have to

Communication is one of the most critical aspects of any business. For many organisations, the mailroom is the hub of all business documentation. That’s why scanning and organising these documents, categorising them and knowing where they are going is paramount.

Our Virtual Mailroom works hand in hand with our other digital solutions, guaranteeing you the greatest productivity from your people and resources while being tailored specifically to your needs. Our services include mail sorting, rapid deployment, reduced paper, document formatting, collaboration, storage and retrieval.



The need to get mail to the right person, in a timely manner, is vital in every organisation. Many organisations are looking at how to streamline processes, speed up the workflows, and deliver an enhanced service to their internal users. This is where we can help.

Mail is diverted to our secure facilities where it is opened, sorted, and scanned with Crown’s digital scanning service. Scanned mail is then delivered electronically into your own systems and routed to key individuals; or they can be housed within our hosted services, for you to review. No more pigeon-holes, mail trolleys, delays, or lost post in the office.

The originals can be retained within our secure records management centres or destroyed and disposed in accordance with your own corporate procedures.

The solution is designed to integrate with your existing digital expansion programmes, enabling full control and access to relevant data to only those individuals that need it.

digital mailroom process flow

How The Digital Mailroom Solution Can Help

Benefits of implementing a digital mailroom:

  • Lower operational costs due to outsourced/offshore model
  • Reduced response time due to instant and correct distribution of each document
  • Complements business expansion and growth and avoids incurring additional overheads
  • Eliminate document loss and achieve greater control of all incoming documents
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Need to understand how a service could potentially help you, or simply get a quote based on your specific requirements? Contact one of our experts today.