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SmartMail: Streamline your digital mailroom processes

Home > Services > Digital Transformation > SmartMail: Streamline your digital mailroom processes

Discover how our SmartMail solution can transform your organisation’s time and cost efficiencies

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Our digital mailroom solution, SmartMail, helps organisations with the tricky task of mailroom management, managing inbound and outbound mail. Here to help your team with the often repetitive and manual tasks of administration and manual data entry through automation and digital mailroom services.

SmartMail Digital Mailroom software automates your manual processes, enables clear communication and processes and reduces time and cost inefficiencies.

20,000+ Clients worldwide trust us to deliver a first class customer service  

Streamline your mailroom operations with our advanced digital mailroom solutions

  1. Simple to use

    Get started effortlessly with SmartMail's quick-start implementation. Our user-friendly platform, incorporating mailroom automation, is accessible from anywhere and ready for use in as little as 48 hours.

  2. A Carbon Zero Solution

    Our national mail hub and scanning facility is powered entirely by renewable energy, enabling us to support your Scope 3 goals with our digital mailrooms.

  3. Access all data across the business

    Our cloud-based SmartMail application lets your data be retrieved worldwide, anytime, giving you access to all information and data across departments at the touch of a button, no matter where you are. Ideal for an agile, hybrid working environment.

  4. Share data quickly and simply

    Instantly generate and share information securely, maximising speed and efficiency across your organisation.


SmartMail: Simple menu pricing

Benefit from a simple, transparent pricing model allowing your business to bolt on additional functionality as and when required – maximising productivity and process automation.

SmartMail, Smart Solutions: Key features

Fully customisable

Simple user interface which allows for user customisation

Whitelabeling service with your company’s logo, colours and branding available

Custom workflows available to simplify processes

Implementation of your company’s business processing rules

System integration into typical applications such as SharePoint and Word

Customer development into clients’ bespoke built systems

Secure data storage

Data stored in an ultra-secure UK data centre, following electronic document compliance with certifications such as ISO27001 and Cyber Essential Plus

Enhanced data capture software to extract even the most unstructured data using RegEx and Proximity Rules

Ease of use

Access controls at the user level and group

Notifications when new mail has arrived

Dashboard availability

Document editing tools

Document version control and ability to check in and out documents



“I am really impressed with functionalities of the digital platform and very excited to pass on tips that you have shared with me; especially the fact that we can view documents on the go using the app. The use of the new system means we no longer have to wait for days to get documents across different sites and the service can readily respond to external requests. I am also very happy with how quickly you respond to our queries.”


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Need to understand how a service could potentially help you, or simply get a quote based on your specific requirements? Contact one of our records management professionals today.